I would have given 4 stars if there was no communication problem. We were to replace the kitchen countertop, the reasons we chose Golden's service are: 1) recommended by someone who did our kitchen cabinet job 2) the price of the material here was relatively cheaper in comparison with Home Depot's, 3) besides, their installation fee including demo was reasonable, 4) the work could be scheduled & done within a week upon our purchase, we were thrilled as we wanted to rent it out as soon as possible (keep in mind, we were only to do the countertop of the kitchen with a new undermount sink, not a big work; however, I seriously doubt if Home Depot would be able to schedule a work fast enough), 5) well, they speak Chinese, and I speak Chinese ;); had a very happy chat with the saleslady who also took time to show us around, 6) fair display of countertop material at the showroom, and I saw what I liked. Well, we then wanted to cancel the service (if we had not pay in full in advan
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